One of our recent jobs involved clearing some fake Antivirus software from a Windows computer. Unbeknown to the user, they had done some research for “good” software on Google. TotalAV appeared at the top of the results list, and several review sites also cited it as being genuine and reliable. Running a search online right now, and page 1 and 2 of Google show nothing but good reviews. Majority of these are paid…

The  software was installed, but after a while the computer started to slow down considerably. The computer was virtually brand new (just a year old) and specification of this computer was also high.

We ran some 3rd party anti-malware tools, and various services and software files were flagged, at which point we did our own research on this antivirus software. As it turned out, it’s a scam. The developers of the software are in fact planting malicious content and files and from what we have read are in fact doing more harm than clearing any genuine viruses from your computer.

We advised the user to try and claim back on the money spent and we then advised to stick with Windows own built in security protection which, with Windows 10, is more than adequate for home/home office use.

Some links to back up this post:

Bot Crawl: http://botcrawl.com/totalav/

Malware Tips: https://malwaretips.com/threads/total-av-is-it-a-scam.80362/

In addition we would like to point you in the direction of this article over at Blokt, to help users to stay safer online: https://blokt.com/guides/what-is-spyware