Category Archives: Helpdesk

Frantik has a new Helpdesk System!

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We have now implemented a new helpdesk system to aid us in streamlining our workflow. You are now able to log support tickets via our web site (IT Support) or directly at https://frantikit.assist.com/portal

As part of this sytem we have also integrated a full remote support system to help aid customers remotely. This is also a fully unattended system so we can configure remote access from any place or any device as long as we have an Internet connection.

If you require assistance with a computer problem, require web hosting or have a general business query – please use the Contact form from our web site.

Please let us know your thoughts.