Monthly Archives: October 2013

Frantik has a new Helpdesk System!

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We have now implemented a new helpdesk system to aid us in streamlining our workflow. You are now able to log support tickets via our web site (IT Support) or directly at

As part of this sytem we have also integrated a full remote support system to help aid customers remotely. This is also a fully unattended system so we can configure remote access from any place or any device as long as we have an Internet connection.

If you require assistance with a computer problem, require web hosting or have a general business query – please use the Contact form from our web site.

Please let us know your thoughts.